Returns

 At Defy The Odds, we take pride in providing high-quality products that meet our customers’ expectations. Due to the nature of our items and commitment to quality, all sales are final.

However, if you receive an incorrect item due to an error in your order, please reach out to us within 7 days of receiving your shipment. We will gladly assist in correcting the issue by providing an exchange for the correct product, subject to availability.

We appreciate your understanding and thank you for choosing DTO!

 

Shipping

At Defy The Odds we know how important it is to receive your items quickly. That’s why we process and ship all orders the next business day after purchase.

Shipping times and options:

*ALL ITEMS ARE PRE MADE*

Standard Shipping: estimated delivery in 5-7 business days.

Express Shipping: estimated delivery in 3-5 business days.

Please note:

Orders placed on weekends or holidays will be processed on the next business day.

Once your order is on its way, you will receive a shipping confirmation email with tracking details to monitor your package's progress.

Thank you for shopping with DTO!

 

Washing Steps 

We recommend the following care

Wash in cold water: Use a gentle cycle to preserve fabric quality.

Hang dry: Avoid machine drying to prevent shrinkage.

Please note: Using hot water or a dryer may cause the product to shrink.